Originally Published: 14-11-2011 Last updated: 16-04-2021
What is the Scope of this Policy?
This Policy describes the types of Personal Information and Data we collect, how we use it and who we share it with. you have choices that you can make about our collection, use and disclosure of your Data. “Personal Information” refers to data that personally identifies you, such as your name, address, telephone number and e-mail address. We will also explain how we endeavour to protect your data's security and how you can contact us about our treatment of your Data.
The right to be informed about our collection and use of personal Data;
The right of access to the personal Data we hold about you;
The right to rectification if any personal Data we hold about you is inaccurate or incomplete and you can contact us using the details set out below;
The right to be forgotten – i.e. the right to ask us to delete any personal Data we hold about you and you can contact us using the details set out below;
The right to restrict i.e. prevent the processing of your personal Data;
The right to Data portability (obtaining a copy of your personal Data to re-use with another service or organisation);
The right to object to us using your personal Data for particular purposes; and
Rights with respect to automated decision making and profiling.
If you have cause for complaint about our use of your personal Data, please contact us using the details provided below and we will do our best to solve the problem for you. If we cannot help you have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
What Data Do We Collect?
We may obtain some or all of the following personal and non-personal Data about you from time to time from various sources, including our Websites, when you register to use the website or e-mail us or communicate with us in any other way. We also may obtain Data about you from business partners, other third parties and publicly available information.
We may obtain various types of Data including but not limited to:
your Personal Information/Data relating to an identifiable person who can be directly or indirectly identified from that data e.g. your name, date of birth, gender, job title, profession, contact information such as e-mail addresses and telephone numbers if you choose to provide it voluntarily or if we obtain it from other sources mentioned above.
The Coffee Club Consultancy Limited trading as ian wilson coaching and preferences. We may use a record of the searches that you make on our website in order to present you with coaching, advice and guidance, consulting, training and executive development recommendations based on your interests as expressed through your previous searches.
Other details that you may voluntarily submit to us or that may be included in the information provided to us by third parties.
If you visit our website we may collect certain information by automated means, using “Cookies” as described in more detail below. This may include information about our your devices and how you access the Internet (such as the IP address and the device, web browser and operating system type), URLs starting with a referring site, your activity on this website and the Site you exit to once you leave our website, the dates and times of the visits to our website, information on actions taken on our website e.g. number of page views, site navigation patterns and job views or application activity, geographical location information e.g. country, state and city from where you access our website and the types of search terms you enter to access our website.
How Do We Use the Data We Collect?
Our use of personal Data will always have a lawful basis, either because it is necessary to provide you with our Services, because you have consented to our use of your personal Data eg by subscribing to Jobs By E-mail or because it is in our legitimate interests. Specifically, we may use the Data we obtain about you to understand your needs and personalise your experience, to improve our website, improve User service, send periodic e-mails to you about our Services and in particular to:
Register, manage and maintain your Account,
Provide and manage your access to our website,
Provide information to you and Services that you request,
Personalise and tailor your experience and our Services to you on our website
Maintain a record of the jobs you view or apply to on our website.
Inform you of relevant job postings that may be of interest to you.
Provide administrative notices or communications applicable to your use of the website.
Respond to your e-mails, questions and comments and provide User support.
Contact you and deliver information to you that may be targeted to your interests (such as relevant services, educational or other career development opportunities); enable you to communicate with us and solicit your feedback and input. These communications will contain links for preference management and, where appropriate, unsubscribe links should you decide you do not want to receive further communications.
Inform you of changes to our Website and Services.
Operate, evaluate and improve our business and our Services to you.
Analyse and enhance our marketing communications and strategies (including by identifying when e-mails we have sent to you have been received and read).
Analyse trends and statistics gathering feedback regarding Users access to our website and the jobs viewed.
With your permission and/or where permitted by law, we may also use your Data for marketing purposes which may include contacting you by e-mail with information on our Services. We will not however send you any unsolicited marketing or spam and will take all reasonable steps to ensure we fully protect your rights and comply with our obligations under EU Regulation 2016/679 – the General Data Protection Regulation - GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
Purposes for Which We Use Your Personal Data
In the table below, we have described (i) in what context your personal data was collected, i.e., what activity you were involved in when we collected or used your personal data; (ii) the types of personal data that we hold about you; (iii) how and why we use your personal data; and (iv) what our legal basis is for using your personal data. We will amend the table as required. We have also identified what our legitimate interests are where appropriate. We have also provided you with an explanation of some of the terms we use in this table:
‘Legitimate Interest’ means our interest in conducting and managing our business, to enable us to give you the best experience when using the website, products, and services. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
‘Performance of Contract’ means processing your Personal Data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
‘Comply with a legal or regulatory obligation’ means processing your Personal Data where it is necessary for compliance with a legal or regulatory obligation to which we are subject.
‘Consent’ means that you consent to our use of your personal data for one or more specific purposes. Where we rely on your consent to use your personal data, you have the right to withdraw that consent at any time. you can do this by contacting us at . However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
We may also use non-personally identifiable information and certain technical information about your computer and your access of the website (including your IP address) in order to operate, maintain and manage the website. We collect this information by automated means, using cookies as described in more detail below. If we seek to use the information we obtain about you in any other ways, we will provide specific notice and request your consent at the time of collection.
You may give us your identity, contact, billing and other information by filling in forms or by corresponding with us by post, phone, e-mail or otherwise. This includes Personal Data you provide when you:
sign-up for all types of coaching and training
sign-up for a paid coaching subscription service
request information to be sent to you
submit your CV via e-mail for coaching purposes specific to your career
authorise [The Coffee Club Consultancy Limited trading as ian wilson coachingto connect your account to the account of a “Connected Site” (e.g., LinkedIn, Google, Facebook or Twitter), we may be able to access information you have provided to the Connected Site, such as content information, timeline feeds, contact and follow lists, network statistics and updates regarding your Connected Site account
Automated Technologies or Interactions
As you interact with our website, we may automatically collect Technical Data and Usage Data about your equipment, browsing actions and patterns. We collect this Personal Data and Non-Personal Data by using cookies, server logs and other similar technologies. We may also receive Technical Data and Usage Data about you if you visit other websites employing our cookies and other Tracking Technologies (defined below). For more information regarding our use of Tracking Technologies, please refer to “Cookies and Similar Technologies” below.
What Information Do We Share?
We may share your Data with other companies in our group including any subsidiaries and/or holding company.
We may compile statistics about the use of our Website including Data on traffic, usage patterns, User numbers, and other information and combine certain non-personally identifiable aggregate data about our Users and use such anonymous aggregate data to prepare reports for, prospective investors, affiliates, partners and advertisers. “Aggregate Data” is the demographic information (such as postcode, age, gender, race or ethnicity) and employment information (such as occupation, job title, education and experience) of many individuals that is combined. Aggregate data is used to analyse the characteristics of various populations and does not identify any specific individuals. Any reports sold by us containing aggregate data cannot be used to identify any individuals.
We may share your Data with our service providers who help us deliver our Services to you, e.g. search engine facilities, advertising and marketing. We will take all reasonable steps to ensure that your data will be handled safely, securely and in accordance with your rights, our obligations and the obligations of the third party under the law. These companies may only use or disclose the Data as necessary to perform services on our behalf or as otherwise required by law.
The Coffee Club Consultancy Limited trading as ian wilson coaching may disclose specific User information when we determine, in good faith, that such disclosure is necessary to comply with the law, to cooperate with or seek assistance from law enforcement, to prevent a crime or protect national security, or to protect the interests or safety of The Coffee Club Consultancy Limited trading as ian wilson coaching or other Users of the Website.